On the day of the service, Purely Cremations will ensure a respectful and worry-free experience for you and your family.

Our caring staff will personally transport your loved one to the cemetery and discreetly notify you when they have arrived directly into the Crematorium.

We will submit to the Registry Office the necessary information on your behalf to enable death registration.

Once the cremation is complete, the ashes are prepared and placed in an urn by the Metropolitan Cemeteries Board staff at either Pinnaroo, Fremantle, Karrakatta or Rockingham Cemeteries, it usually takes 48-72 hours, however this process may take longer in some cases.

Once the cremation has taken place, the Administrator of the ashes (the person who signed the original permit to cremate) will receive email advice regarding collection. Please follow instructions provided.

Ashes should be collected by the person who signed the original permit to cremate when the cremation was scheduled. This person is often a close family member of the deceased and would have signed the permit when the funeral was arranged. Verification of identity and authority to collect will be verified at the cemetery at the time of collection.

If the permit holder is not available, they can nominate a personal representative, such as the executor, or a family member, or an ordinary person who has a close personal relationship with the cremation permit holder, to collect the ashes on their behalf. The nominated ordinary person must be identified by name and their address and provide to the MCB a signed letter of authority from the cremation permit holder. For the purposes of collection, the ordinary person must present to the cemetery office, with identification, and complete any other supporting documentation that may be required such as a statutory declaration.